HSC Research Group -
Written by Hackers Center
Monday, 19 February 2007 14:26
ESupport Multiple HTML Injection Vulnerabilities
Kayako SupportSuite offers true integrated Multi-Channel solution allowing you to manage your emails, online issues, chats, self service and issues received by phone. The entire system has been designed to improve productivity and provide seamless integration between all the available modules. With AJAX based interface and unmatched features like IRS, VoIP, ViewShare you can be assured that your client issues are not only handled in a timely but efficient manner.
An attacker may leverage this issue to have arbitrary script code execute in the browser of an unsuspecting user in the context of the affected site. This may help the attacker steal cookie-based authentication credentials and launch other attacks. A successful exploit could allow an attacker to compromise the application, access or modify data, or exploit vulnerabilities in the underlying database implementation.
Hackers Center Security Group (http://www.hackerscenter.com)
Class: Input Validation Error
SupportSuite - ESupport
Version: 3.00.13 and v3.04.10, other version may be vulrnable.
Exploit is not needed, Attackers can exploit these issues via a web client.
Admin and Staff Control Panel
Remote XSS: Inde.php
Contains XSS in Submit form. The Code fails to properly filter xss injections.
Inserting XSS string in the users name will permentaly Deface users Index.php page.
Proff of Concept:
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